St Bernard "Update Expert" 

UpdateEXPERT v6.2

Are you having problems managing patches? Too many patches to track, unexpected behavior, unreliable scripts and complex reporting schemes are replaced by a simple, reliable and comprehensive approach to patch deployment management.

Software patches add risk to maintaining uptime but are required for securing your business. IT administrators live with this contradiction every day. How do you mitigate the risks to uptime imposed by patching while securing your systems? There is only one solution: find a way to reliably deploy patches that minimizes the threat to uptime.

St. Bernard Software has been at the cutting edge of patch management since early 2000. UpdateEXPERT® (originally called, "SPQuery") is a patch management solution which supports the following patch management steps.

• Select machines to manage (works for servers and workstations alike)
• Select required patches (defines a baseline against which all machines are compared)
• Test deploy to test machines (if any corrections are required UpdateEXPERT informs you before the deployment)
• Deploy to production machines
• Issue Conformance Report (compare results to required patches "baseline")
• Validate patches over time (patches can get overwritten and corrupted)

Designed for the IT administrator, UpdateEXPERT automates the process of researching patch histories and co-dependencies. Deployment scripting is unnecessary, and you do not need to know where patches are applicable. UpdateEXPERT uses St. Bernard Software's independent patch management metadatabase.

This metadatabase instructs UpdateEXPERT how to validate, install and research thousands of patches. It is the result of research, deployment testing and quality assurance testing of all patches using UpdateEXPERT. Since UpdateEXPERT does not use publicly sourced data, St. Bernard Software controls every aspect of this intelligent solution.

Here is a list of some UpdateEXPERT features.

• Exclusive! Optional client agent architecture
  • Supports any mix of client agents and machines managed with RPC
• Exclusive! Disconnected Networks Support (military/government/high security networks)
• Exclusive! Smart Plug-In (SPI) for HP OpenView Operations for Windows
• Laptops and unconnected machines are patched to the latest policy levels as soon as they connect using the optional client agent
• Uses independent database completely maintained by St. Bernard Software
  • Patch experts research and test all supported patches
  • Updated 3-5 times per week
  • Supports thousands of German and English patches
• No additional software required (e.g. IIS and SQL Server)
• Enterprise Features
• Validate patches over time
• UpdateEXPERT advises you and prevents deployment that is known not to deploy
• With new Central Patch Repository, administrators can optimize storage and gain access on configuration control
• UpdateEXPERT offers a comprehensive online Knowledgebase.

More Details:

White Papers    DataSheet (PDF)   Deployment Guide (PDF)